Registration/Enrollment

  • Enrollment in a class/workshop/holiday camp is only confirmed when registration is completed on our online system and payment has been made.
  • Curious Squirrels reserves the right to change instructors, course fee, course duration and curriculum content as deemed appropriate or necessary.
  • All materials, such as tablets and the various learning kits provided by Curious Squirrels are for in-class use only, unless otherwise stated in the respective course descriptions.
  • Curious Squirrels reserves the right to cancel/ combine classes before the class commences if the number of students is below the minimum requirements,  in which case Parents/Guardians will be notified either by phone call or in writing. In the event of cancellations, the course fee will be refunded in full.

Payment

Curious Squirrels accepts payment in cash and inter-bank transfer.

Cancellation/Withdrawal

All requests for refunds must be submitted in writing, together with the required documentation, where applicable.

Upon receipt of all required documentation and information, the refund approval process will take no more than seven (7) working days. The cash refund must be collected in person and an acknowledgement of receipt to be signed.

Makeup/Replacement Class

All regular class students are allowed one makeup class per month. This makeup class must occur no later than the following week. If a student misses their makeup class, no additional makeup will be provided. All makeup classes are subject to class availability.

In case of emergency absence, Curious Squirrels must be notified via email. Each email must be individually approved by Curious Squirrels and a makeup class scheduled accordingly.

Student Behaviour

Students should be aware that they are attending our program(s)/class(es) to learn and are expected to behave responsibly at all times. Activity(ies) which may cause disturbance(s) to others will result in instant dismissal from the course. No refund will be made for class(es) missed in this manner.

Parents shall be liable for any damage(s) caused by their child(ren) to any property or premises where classes are taught. Curious Squirrels accepts no liability for loss or damage to any personal property or injury to a person.

All materials are included in the program fee, unless otherwise indicated, and should remain in the classroom.

In the interest of the student’s well-being, we urge that you share with us any medical or other conditions affecting the student.

This important information will help us to determine if we are appropriately trained to help develop your child with us and to ensure that your child benefit from the program. The information will only be shared with staff who will be working directly with your child. This disclosure may be made together with the registration form.

Feedback

Curious Squirrels appreciates your feedback. If you would like to leave us a suggestion or compliment, please send your feedback via email to us at curioussquirrels@2twins.sg

We reserve the right to update and change the Terms of Service at any time.